Posts Tagged ‘Use cases’

Internal communication: TSEs + R&D engineers case study

December 15, 2016 at 8:36 am

Generally speaking, efficient internal communication is as crucial as it is difficult to achieve. But it is maybe even more true for the particular situation of support engineers communicating with the R&D team. This communication is a central aspect in […]


Popular Questions by Functional Role: Human Resources

August 12, 2014 at 2:57 pm

  Like Technical Support/IT teams, Human Resources departments’ clients are internal. Employees from around a company are helped by human resources on a variety of issues from workplace benefits (e.g. healthcare and childcare) to employee rights (e.g. discrimination policies) to […]


Popular Questions by Functional Role: Business Development, part 2

August 7, 2014 at 2:54 pm

  Here’s our first post on how business development teams use Quandora: for keeping notes on deal and partnership progress, viewable by their entire team. What’s the second way they use Quandora? 2) Sharing knowledge with the partner (or potential partner). This is one […]


Popular Questions by Functional Role: Business Development, part 1

July 29, 2014 at 1:23 pm

Business development teams use Quandora in a fun, fascinating and very practical way. So fun that it spans two action-packed posts. Here’s part 1 where we start with, what do biz devvers actually do? Most people think that business development […]


Popular Questions by Functional Role: Technical Support and IT

July 23, 2014 at 1:01 pm

Let’s face it: technical support is tough. Coming from a marketer, my trips to the tech help desk are usually binary – either good or bad. Small issues such as installing new software can be done by anyone at the […]


Popular Questions by Functional Role: Marketers

June 24, 2014 at 3:58 pm

  This is a fun post that hits close to home because marketing is this blog writer’s area of expertise. How do marketers and teams of marketers use Quandora? The first question to ask is, what is the marketer’s objective? […]


Popular Questions by Functional Role: Product Managers

June 16, 2014 at 6:14 am

  When I was at Google, the best product manager I worked with was named Phil Mui, now chief of product and engineering as an EVP at Acxion. At Google, his role was interesting in that he was at the […]


Popular Questions by Functional Role: Developers

June 10, 2014 at 9:04 am

This is the first post in a new ongoing series. Next up will be product managers. If you’d like to share helpful questions or question types from your organization for this series, please email us at Developers are the […]


Ongoing series – Popular Questions by Functional Role

June 3, 2014 at 2:31 pm

The wise man known under the name Dr. House once said: “Just because you don’t know what the right answer is […] doesn’t make your answer right or even okay. It’s much simpler than that. It’s just plain wrong.” Yep, […]


Lessons from our customers: When shoulder tapping is no longer a satisfactory knowledge sharing strategy

March 11, 2014 at 3:05 pm

There are many challenges connected to making your startup work, but it gets even harder once you turn it into a scalable business. The free-style structure that once worked can’t apply anymore to the new volume of processes and people […]