The New Workplace Weekly Digest 10/30

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Every Friday, we prepare for you a short digest with news covering subjects related to employee engagement, collaboration, organizational culture, knowledge sharing, leadership and the future of work.

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Here’s this week’s brief:

Silos – places where specialist knowledge…

…gets locked away or hoarded by individuals or teams. It may seem paradoxical but in age when we are more connected than ever, our workplaces and businesses risk becoming increasingly fragmented. And it’s all to do with expertise, Kirsty MacKenzie and Tim Bowler believe. Now expertise within a business is taken to be a ‘good thing’, yet it can also become a problem if, say, one group of workers is not sharing key knowledge and skills with other teams. Many argue that the 2008 global bank crisis and subsequent economic slowdown was down to the so-called “silo-effect” of people not knowing what others were doing. Read Boxed in: Do you talk to your colleagues enough? for BBC to learn more about how silos can affect businesses.

Organizations want a learning solution…

…that captures learning that may already be taking place informally – on the job, through coaching and mentoring and through social connections and knowledge sharing, a Docebo report newly released shows. The new study by the Aberdeen Group revealed that business leaders/HR executives are dissatisfied with traditional and formal learning solutions and that they would prefer an option to include learning technology that focuses on the informal settings. “This report highlights the pivotal role that technology is playing in the shift towards the use of user-generated content, and its importance in capturing and sharing valuable institutional knowledge.”, Claudio Erba, Docebo’s CEO, said. Read Learning technology should capture people’s informal interaction, says report by Debbie Carter for Training Journal to get the full report.

The “knowledge spiral”, SECI, is a…

…model for converting and sharing knowledge. The SECI model was devised by two Knowledge Management academics, Ikujiro Nonaka and Hirotaka Takeuchi in 1996 and it stands for Socialization, Externalization, Combination and Internalization. The model speaks about tacit knowledge (intuitive, hard to define knowledge, that is largely experience based. It is contextual, personal and hard to communicate. It is often referred to as “know-how”) and explicit knowledge (formalized and codified knowledge, making it easier to store, manage and transmit. It is often referred to as “know-what.”). Read Social Collaboration Mediated Knowledge Management by Jed Cawthorne for CMSWire to learn more.

Millennials are technologically literate…

…Digital natives, they know how to build and expand relationship networks. They are the most educated generation, and they understand that learning can be realized on campus, online and from multiple sources. They value collaboration, peer relationships and mentorship. And these are just few examples of the lessons in self-empowerment that boomers can take from millennial relationships. The benefits of intergenerational engagement do flow powerfully both ways, providing opportunities for young and old, and the promise of a better future for all. Read Minding The Millennials — Lessons In Self-Empowerment For Baby Boomers by Paul H. Irving for Huffington Post to learn about generational collaboration.

A high degree of connectedness between…

…co-workers is a good thing when it comes to finding information, researchers in the US say. But it’s ultimately not the best approach when it comes to creative solutions. Citing Wikipedia as an example, Jesse Shore, one of the researchers, says it’s an amazing repository of diverse information – but if it ends up becoming the go-to default resource for everybody, does it effectively lead people to make narrower individual conclusions? Though there are many other studies that argue that creativity is actually improved when collaborating, we agree that peers collaboration is best for knowledge discovery. Read Collaboration with co-workers hampers creative solutions to problems, study finds by Peter Dockrill for Science Alert to find out more.

Happy Knowledge Sharing!

Looking for a great way to ask questions and build knowledge with your co-workers? Quandora enables simple, efficient knowledge sharing with your team, way more fun than a mailing list or a forum. Try Quandora

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