The New Workplace Weekly Digest 12/05

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Every Friday, we prepare for you a short digest with news covering subjects related to employee engagement, collaboration, organizational culture, knowledge sharing, leadership and the future of work.

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Here’s this week’s brief:

Workplace communities give employees…

…the opportunity to contribute outside of the traditional hierarchy and silos within an organization. It’s a way of unleashing intrapreneurship and access collective intelligence, which will as well trigger engagement. Read Ian Gee and Matthew Hanwell’s article “Does the future of work lie in workplace communities?” for Personnel Today to learn more.

Forward-thinking HR is needed as…

…organizations prepare for the future challenges. Starting with being innovative when aligning business strategy with workforce planning, and encouraging leadership teams rather than individuals, Grace Lewis also talks about making learning fun again. Learn more about it from her “Four ways HR can prepare for the future of work” article for CIPD.

62% of respondents were using social tools to…

…capture, share or re-use knowledge, found “Collaboration Frontiers: An Integrated Experience,” a 2013 commissioned study conducted by Forrester Consulting on behalf of AT&T. Learn more about collaboration yielding contribution from Cara Knight’s post “This Time, It’s Personal: Business Collaboration Empowers Employees” in NetworkWorld.

Evolution of the manager is an important…

…aspect when talking about the future of work. Their behavior changed a lot during this arising digital workplace era and will continue to do so. Jacob Morgan highlights 9 aspects of the modern leadership, among which the transition from controlling information to reaping collective intelligence. Check out his latest Forbes post “The Evolution of Managers” to find out the other eight.

Knowledge bases are one of the most…

…commonly implemented self-service channels, being used by 88 percent of the companies, a new study ran by Software Advice found. The use of KB help people find their answers easier and fewer of them resort to call the support desk. And his is a great news for everybody, as support employees have more time to help someone who calls in. Read our latest blog post “Knowledge Bases Are The Most Effective Self-Service Channels, New Study Finds” to learn more about what the study says.

Happy Knowledge Sharing! 

Looking for a great way to ask questions and build knowledge with your co-workers? Quandora enables simple, efficient knowledge sharing with your team, way more fun than a mailing list or a forum. Try Quandora

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