Our team is working hard on the product these days. And it shows! Most of the important functions are already working and, maybe even more important, the foundation is ready for implementing complex mechanisms. From the very first line of code that’s been written, we had in mind the long-term evolution of the product. That is to say, no “quick and dirty” whatsoever: everything has been done with a deep preoccupation for extensibility and scalability. (That’s normal: if you knew our lead developer, you’d understand that he would have a heart attack to see unoptimized or unclean code in his repository!)
Let’s see what we have at this time.
Accounts and login
We implemented the OAuth2 protocol in the authentication module of Quandora, therefore you can theoretically use any OAuth2-compatible account provider to login to Quandora. Login using GoogleApps and SalesForce available at this time. (and also, Quandora offers its own user account management). Next in line: Yammer.
Except for Quandora’s administrators, a user is linked to a specific domain (see below).
Multi-tenancy
Yep, Quandora is effectively, as per now, multi-tenant. It allows separating and managing safely the customer’s knowledge bases, profile, users, and specific setup. Obviously, these functions are only available to Quandora’s administrators and some of them to customer’s administrators.
Next steps
The reputation system is work in progress, and it’s a matter of days for it to be functional. We are careful to make the reputation system as flexible as possible, to allow customers to define their own “privileges weight” and rules function of their business and culture. While, of course, offering ready to use default configuration for those who don’t want to deal with this kind of complexity.
We are also working on an easy to use and fast import-export system. For us, it’s one of the key features of Quandora. It will allow to easily pre-populate a knowledge base with existing information. Either extracted from the customer’s own IT system (mailing lists, CRM, business applications, etc); or from Quandora’s “meta” knowledge base, centralizing knowledge from all the customers that participate to the knowledge sharing.
Last but not least, we are working on plugging in Apache Lucene/Solr to the product. We intent to use this powerful product to provide users as many search tools as possible, to help them reach the information they are looking for, even when they’re not sure about what that is.
All in all, stay tuned: Quandora will be available to test very soon!
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