The average worker spends 28 percent of his time managing emails, and nearly 20 percent looking for internal information or tracking down colleagues who can help with specific tasks, a McKinsey Global Institute study has shown in 2012. Almost every person and company claims that they support collaboration, but is it really working?
We’re so used to Google, that we can’t go through our daily tasks or search for presents without checking its suggestions. It’s THE website we turn to when we have an unusual pain or when we need inspiration while choosing an outfit for a specific dress code.
The company we work for should have such an internal one stop knowledge shop, that could provide us the necessary tools regardless of the task. “The more knowledge and information are shared in an organisation, the more creativity and innovation there is in that organisation,” professor Frederik Anseel said.
In some of the cases, you can reach a colleague to help you within 24 hours, considering the time zones. But what happens when these people leave the company or they’re in a do-not-disturb mode vacation? “In our research on knowledge transfer, we have seen companies greatly disadvantaged, if not crippled, by knowledge loss. Organizations cannot afford to lose these deep smarts,” Harvard Business School professor Dorothy Leonard told Inc.com.
Often, managers don’t know what they have lost, until after the expert leaves and other team members try to figure out what is it that he did in a particular moment.
A solution to all the situations above is a software, a reliable knowledge sharing platform, that creates knowledge bases and stores all the relevant information you’ve used.
An internal study at Ernst & Young found that up to 80 percent of the employees’ knowledge “is not applied in a business process in a systematic manner”, according to the book If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practices, by C. Jackson Grayson and Carla O’dell.
Our team at Quandora is here to buy you that 20 percent of the time you normally spend with the effort of tracking down your peers. We built a question and answers platform aiming to offer you quick solutions to the problems you encounter with your daily tasks or situations that ask for extra knowledge, by connecting you to the expertise and know-how in your organization. Don’t expect finding out who’s the guy stealing your favorite mug though 🙂
Our platform encourages people to ask questions and provide answers, being a great support for both digital and physical teams. When the problem is solved, all the steps and the ideas are stored for further use. This way, if an employee decides to leave the company, their contributions remains available to their peers and it can be easily communicated to the rest of the team. It’s a great way of recycling your organization’s knowledge.
Quandora uses gamification to encourage people to share their knowledge in an easy, welcoming and fun way. It’s integrated with Google Apps, Slack, Zendesk and Jira among other platforms and you can see how engaged your users are by reading the analytics.
Don’t refrain from dropping us an email if you have any questions and…
Happy Knowledge Sharing!