Every Friday, we prepare for you a short digest with news covering subjects related to employee engagement, collaboration, organizational culture, knowledge sharing, leadership and the future of work.
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Here’s this week’s brief:
“Most people believe that knowledge…
…goes out the door when people leave their organization. Knowledge is dynamic. It is not something you can store in a document so that others can find and use it. People often confuse knowledge for information, except when they really need it. Then they see that knowledge—information in context shared by people with experience—is radically different from information gleaned from reading a document. Knowledge evolves over time. Knowledge that was considered authoritative yesterday may be out of date today. Even worse, we don’t know if something is still valid or not. How can we get around this dilemma? By making knowledge sharing part of the foundation of how we work today.”. Read Does knowledge walk when people walk? by Jane McConnell to get more on this.
“The right knowledge management system…
…can centralize subject matter expertise and make critical information more accessible and available. A repository of expert resources that is integrated with collaboration and communication tools enables employees to quickly and easily connect with one expert or many experts simultaneously, on any mobile device, whenever and wherever needed — to share ideas, gather knowledge or meet a project deadline. n many ways, skills are the new economic currency. Developing employees who can drive innovation and address evolving business models, solutions, and services is critical in the digital economy. To achieve that goal, information and expertise must be centralized, shareable and immediately available — in real time.”. Read Enabling Better Business Transformation by Kathy Bries to get more on the subject.
“Every employee within an organisation,…
…regardless of their age or experience, will have unique skill sets and attributes that others can learn from. Therefore, introducing programmes such as reverse mentoring is a great way to help employees recognise their true ability and understand that their skills are valuable and can be shared with others. Millennial workers, for example, have grown up in an environment of fast-changing technology. A constant revolving door culture of new consoles, phones and social networks mean they can quickly pick up on developing digital trends. This is something that business leaders can learn from, particularly if they want their organisation to stay relevant and competitive in a market increasingly dominated by the social media generation.”. Read Can reverse mentoring unite the multi-generational workplace? for Personnel Today for more.
“Beyond a flexible workplace, consultant…
…Tracy Benson feels it’s vital to give millennials a sense of purpose at work, showing how they contribute to society. You should also embrace technology and make collaboration a way of doing business, build an entrepreneurial environment, and loosen the corporate hierarchy, since they aren’t adherents of structure. Commenting on that, Bryant University Professor Michael Roberto adds they need to be challenged – stretched intellectually – while providing them excellent learning and development opportunities.” To which Human Resources consultant Tim Sackett might reply: “Bah, humbug. The IBM data suggest people from every generation want those features of work, which, of course, may be more reason to provide them.”. Read Myths about millennials in the workplace by Harvey Schachter to get more on the story.
“Take it from IT leaders who have been…
…there: Adopting a DevOps model will require strong leadership, exceptional people skills, a high tolerance for failure and financial savvy. “leadership needs to break down siloes and foster communication among developers, operations people and quality assurance if they want to create the collaborative culture needed to make the DevOps model work, Donnie Berkholz, research director for the development, DevOps, and IT ops channel at 451 Research explained. That requires change management skills from management and executives, buy-in from everyone, and adjustments in workflow processes. It also requires supportive strategies, such as putting workers physically together (when possible) and giving them collaboration tools if they can’t be in one place.”. Read DevOps model, a profile in CIO leadership, change management by Mary K. Pratt to get the full story.
Happy Knowledge Sharing!
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