Posts Tagged ‘knowledge base’


5 Ways Knowledge Sharing Helps with RFP Management

August 14, 2018 at 3:26 am

Over the past months, we’ve talked to several clients about making RFP management more efficient and, to our surprise, most of them confessed that they simply can’t automate or repeat the process of creating an RFP, since each one is […]

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Why Your Support Team Needs Support & How Knowledge Sharing Can Help

July 2, 2018 at 7:03 am

Having a support team communicates a level of commitment to your clients. When they know that a team is constantly devoted to covering all the moving parts of a sale, it reassures them that they can rely on you to […]

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Why a Question&Answer Software is the Best Tool for Knowledge Sharing

June 21, 2018 at 8:18 am

There are situations in which smaller teams, consisting in around 50 people, can have real communication problems without a question&answer software in place. And if this happens, just imagine how things would look like if 1000+ people, all of them […]

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5 Reasons You Should Build a Q&A Platform for Developers in Your Company

May 29, 2018 at 12:32 pm

The life of a programmer can be isolating sometimes, as they are passionate about their work and tend to spend a lot of time coding. Their dedication is recognized and appreciated, but sometimes a little more communication is needed. This […]

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How to Effectively Share Knowledge Across Your Distributed Team

May 3, 2018 at 9:49 am

What effect do technological development, the desire for lower costs but higher productivity, and people’s demand for flexible schedule in the workplace, have in common? All of them are factors that call for remote work. And apparently this call is becoming louder […]

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5 Knowledge Management Strategies for Millennials in the Workplace

April 13, 2018 at 5:17 am

  Time flies and gone are they days when millennials could just “can’t even” their worries away. Even though adulting is hard and the struggle is real in the workplace, millennials are now grown ups. Mom and dad kind of […]

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Build or Buy a Knowledge Sharing Solution: 5 Questions to Ask

December 28, 2017 at 8:45 am

In 2017, a lot of knowledge management solutions made it to ‘the mainstream’. Social media contributed to the entire process, enabling easier communication and collaboration, while mobile technology allowed staff members to access information on the go, no matter the […]

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Scalable Learning: 5 Ways to Help Employees Create Knowledge

November 3, 2017 at 5:15 am

Short history of knowledge management Over the years, management theorists such as Peter Drucker, Paul Strassmann and Peter Senge have contributed to the significant evolution of knowledge management. By the mid-80s, the importance of this concept as an organizational resource […]

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Why Traditional Wikis Don’t Make Good Enterprise Knowledge Bases

October 25, 2017 at 12:58 pm

You don’t need to have heard about enterprise knowledge bases to know what wikis are. After all, it’s one of the most popular buzzwords in online, alongside ‘cloud computing’ and ‘responsive design’. Wikis started gaining popularity in 2006 as Web […]

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